Billing & Plans
Ziptask offers four plan tiers. All plans are billed in USD and can be cancelled at any time from the billing portal.
Plans
| Plan | Price | Key features |
|---|
| Free | $0 / forever | Core tasks, items, due dates, assignment, real-time updates, comments, color tags; max 5 active lists |
| Starter | $24 / month | Everything Free + unlimited lists, file attachments, templates, recurring lists, calendar, task approvals, recent activity feed, custom roles |
| Pro | $49 / month | Everything Starter + performance tracking, leaderboard & rewards, teams, reporting & CSV export |
| Business | $79 / month | Everything Pro + early access to new features, speech to list, full activity log, projects & cost tracking, API access (coming soon) |
Permissions
| Action | Root | Admin | User |
|---|
| View current plan and billing status | ✓ | ✗ | ✗ |
| Upgrade / downgrade plan | ✓ | ✗ | ✗ |
| Access billing portal (invoices, card) | ✓ | ✗ | ✗ |
How it works
- Only Root can upgrade, downgrade, or cancel a subscription.
- Clicking Upgrade opens a Stripe Checkout page in a browser tab. After payment succeeds, the account is automatically upgraded and the relevant features are unlocked.
- Plan changes take effect immediately when the Stripe webhook is processed (usually within a few seconds).
- On cancellation or failed payment, the account reverts to Free and all paid features are disabled.
Support notes
- If a user’s plan didn’t update after a successful payment, ask them to wait a few minutes and refresh — plan changes are applied automatically once the payment is confirmed. If it still hasn’t updated, contact support.
- Root can access the billing portal (cancel, update card, view invoices) from Account Settings → Billing.