Support
Reference documentation for account admins and members. Find out how each feature works, who can use it, and how permissions are controlled.
Getting Started
The welcome page and the "How it works" walkthrough new members see on first sign-in.
Navigation
Getting around Ziptask — the sidebar and the mobile bottom bar.
Sign In & Account Creation
How to create an account, log in, and recover access — including Google and Apple Sign In.
Connected Accounts
Link Google or Apple to your account so you can sign in with one tap — even when the email differs.
Dashboard
Dashboard stats, activity feed, and weekly leaderboard.
Help & Support
The in-app Help & Support page — FAQs, how-to guides, and contacting the team.
Tasks
Task lists, tasks, status transitions, templates, recurring lists, attachments, and comments.
Calendar
Calendar view of task list due dates.
Calendar Sync
Subscribe to a read-only feed of your task-list due dates in Google, Apple, or Outlook Calendar.
Teams
Creating and managing teams, assigning members, and visibility rules.
Members
Member roles, inviting, importing, activating, deactivating, and archiving accounts.
Multiple Locations
Run more than one site (branch, venue, store, property) from one account using teams to isolate each location.
Tags
Account-scoped color-coded labels for grouping and filtering task lists.
Account Settings
Profile, avatar, password, theme preferences, and feature flags.
Customers
Attach task lists and projects to a customer and see all the work for each one in one place.
Languages
Use Ziptask in your language — pick from seven, auto-detected on first run, set per person.
Points & Store
Points system, leaderboard, store items, and redemptions.
Reminders
Get a heads-up before a task list starts or is due — by push and in-app notification.
Reporting
Report types, date filters, and CSV export.
Activity Log
Full account activity history with filters by date, member, and action type, plus CSV export.
Feature Flags
All feature flags — what they do and how to enable them.
Billing & Plans
Plan tiers, pricing, upgrading, and subscription management.
Speech to List
Voice-powered task list creation — speak your tasks aloud and Ziptask builds a structured list ready to assign.
Account Deletion
How account deletion works — grace period, subscription handling, data removal, and reactivation.
Notifications
In-app notification drawer and push notifications — what triggers them, who receives them, and how they work.
Team Messages
In-app team chat — one channel per team, mentions, and completed-list chips.
Support Messages
In-app feedback from authenticated users and contact form submissions from the marketing site.
Leads (Admin)
Superuser inbox of signup requests — completion status, disposition, and follow-up notes.
Offline Mode
Keep working with no signal — browse saved lists and make task changes that sync automatically when you reconnect.
Permissions
How the Ziptask permission model works — roles, resources, actions, and scopes.
Projects & Costing
Job-level containers that wrap task lists with point tracking, cost estimates, and project manager assignment.
Roles quick reference
| Role | Description |
|---|---|
| ROOT | Account owner. Full access to everything including settings, feature flags, and all member management. |
| ADMIN | Account administrator. Can manage members, teams, task lists, and templates. Cannot change feature flags or account settings. |
| USER | Standard member. Can work on task lists they created or are assigned to, and view teammates' lists. |